IBN Services

High-Compliance CX Across The Globe

In the current landscape, providing a flawless customer experience poses a more intricate value proposition than in previous times. The pivotal challenge for your brand lies in effectively overseeing interactions across multiple channels and ensuring seamless customer experiences. imes.

 

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Our Services

What We do?

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Inbound Calls

Experience seamless customer engagement with our dedicated team handling incoming calls. Whether it’s customer support, order processing, help desk services, or general inquiries, we ensure a positive and efficient interaction every time.
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Outbound Calls

Drive your business forward with our outbound services. From telemarketing and lead generation to market research and appointment setting, we empower your business to reach new heights.

Truck Dispatching

Efficiently manage your logistics and transportation needs with our specialized truck dispatching services. Our team ensures timely coordination, optimizing routes, and enhancing overall delivery efficiency.

Customer Retention

Build lasting relationships with your customers through our customer retention services. We employ proactive strategies to keep your customers engaged, satisfied, and loyal to your brand.

Chat Support

Navigate the complexities of technical issues effortlessly with our dedicated technical support team. We provide expert assistance to resolve queries, troubleshoot problems, and ensure your customers have a smooth experience.

Quality Assurance

Maintain the highest standards of service quality with our comprehensive quality assurance services. We monitor and evaluate calls to guarantee that every interaction reflects the professionalism and excellence your business stands for.
IBN’s Angency

GrowBiz

GrowBiz is committed to propelling businesses to new heights in the digital era. Our seasoned professionals craft customized solutions tailored to your unique goals, offering comprehensive services such as SEO optimization, social media management, content creation, and pay-per-click advertising.

At GrowBiz, we embrace an agile approach, staying ahead of industry trends with cutting-edge technologies and innovative methodologies. We understand that the digital landscape is ever-evolving, and we ensure your brand not only excels today but remains adaptable for future challenges. Your success is our success, and we invite you to grow together with us.

Our client-centric philosophy prioritizes transparent communication and measurable results, fostering strong, collaborative partnerships. Whether you’re a startup establishing a digital footprint or an enterprise seeking digital excellence, GrowBiz, powered by IBN Services, is your dedicated growth partner.

Customer Experience

BPO Services

CS Outsourcing

Deliver exceptional customer experiences with our dedicated customer support teams. From handling inquiries to resolving issues, our professionals ensure your customers receive the support they deserve.

Back Office Outsourcing

Drive your business forward with our outbound services. From telemarketing and lead generation to market research and appointment setting, we empower your business to reach new heights.

IT Outsourcing

Stay ahead in the digital landscape by outsourcing your IT services to us. Our team of skilled professionals manages your IT infrastructure, software development, and support, ensuring a secure and efficient technology environment

Finance and Accounting

Achieve financial excellence by outsourcing your finance and accounting processes to us. From bookkeeping to financial analysis, our experts ensure accuracy and compliance with industry standards.

HR Outsourcing

Optimize your HR processes with our human resources outsourcing services. From recruitment and onboarding to payroll management, we handle the HR functions, allowing you to focus on strategic initiatives.

Multilingual BPO

Reach a global audience effortlessly with our multilingual BPO services. We support communication in multiple languages, ensuring effective engagement with customers and stakeholders worldwide.

US Office

Address: 1309 Coffeen Ave STE 1200 Sheridan, WY 82801
Call Us: +1 (307) 222 2360
Email Us: info@ibnservices.co.uk

UK Office

Address: 62 Meldrum Road, Kirkcaldy, Scotland, KY2 5HX
Call Us: +44 159 238 2292
Email Us: info@ibnservices.co.uk

Contact Us Directly